Home Android Phones How to Hard Reset Moto X

How to Hard Reset Moto X

Any best Android device may sometimes has the fatal error that cannot be fixed, named as continuous lagging or unresponsive of the device, virus-infected or the device keeps on restarting itself and you cannot access its contents. Of course, your Moto X is no exception.

In those cases, a hard reset is always a last resort after all other troubleshooting steps have been done in order to help your Moto X get back to its default state when you first unboxed it.
However, always remember that once you’ve done a factory/ hard/ master reset on your Moto X, all the apps you installed and your data settings will be deleted completely, so don’t forget to back up any important data before performing a factory reset.

Now to the followings to hard reset the phone:

Option 1: Using Settings menu. This applies for cases when you still can access the Settings app.

1. First, access your Apps list.

2. Navigate to Settings app.

3. Now, scroll down and tap Back up & reset.

4. Next, choose Factory Data Reset.

5. Finally hit Reset Phone.

Note: In case you have customized your Moto X on Motomaker you may opt to remove your personalized content. So, provided that you want to remove your start up message or wallpaper, tick the Erase all personalized checkbox.

6. Your device will restart when the reset is complete.

Option 2: Using Hardware Keys. This applies for conditions when you cannot access the Settings Menu due to the phone being frozen.

1. Turn off the phone completely.

2. Long press on the VOLUME DOWN + POWER key for some seconds.


Moto X


3. Release all keys when you see the Boot Options screen appears.

4. Use the VOLUME DOWN key to scroll to Recovery and VOLUME UP key to select.

5. Moto X will show the Motorola logo and then the Android in distress ( logo with Exclamation mark).

6. Long press on the VOLUME UP key, then quickly tap and release the POWER key.

7. The system recovery screen should appear with Text in blue.

8. Use the VOLUME DOWN key to scroll to Wipe data / factory reset and the POWER key to select.

9. Use the VOLUME DOWN key again to select YES - delete all user data and press the POWER key to confirm.

10. When you see reboot system now highlighted, press the POWER key to restart the device and complete the factory reset.

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